Shipping Policy
Shipping Policy
Thank you for shopping with Salcart. We’re committed to providing clear, reliable, and transparent shipping for all our customers.
📦 Order Processing
- All orders are processed within 1–3 business days
- Orders are not shipped or delivered on weekends or US public holidays
- During high-demand periods, processing times may be slightly longer
Once your order is processed, you’ll receive a shipping confirmation email with tracking details.
🚚 Shipping Time (United States)
We proudly offer FREE shipping on all US orders.
Estimated delivery time:
3–7 business days after processing
Please note:
- Delivery times may vary depending on location, carrier, and seasonal demand
- Remote or rural areas may experience slightly longer delivery times
🔍 Order Tracking
- A tracking number will be provided once your order ships
- Tracking updates may take 24–48 hours to appear after shipment
- You can track your order anytime using the link in your confirmation email
📬 Incorrect or Incomplete Addresses
Please make sure your shipping address is entered correctly at checkout.
Salcart is not responsible for:
- Delays caused by incorrect or incomplete addresses
- Orders returned due to address errors provided by the customer
If you notice an address issue, contact us as soon as possible so we can help before shipment.
❗ Delays & Exceptions
While we do our best to deliver on time, delays may occur due to:
- Weather conditions
- Carrier delays
- Customs or logistical issues beyond our control
If your order takes longer than expected, don’t worry our support team is here to help.
💬 Need Help With Your Order?
If you have any questions about shipping, tracking, or delivery, feel free to contact us:
📧 Email: salcartstore@gmail.com
⏱ Response time: within 24 hours (business days)
Thank you for choosing Salcart where comfort, care, and happy dogs come first 🐾